change request form

UPDATE CONTACT INFO | FREEZE | UN-FREEZE | CANCEL/TERMINATE

 

You can easily make changes to your membership by filling out the form below.

Update Contact Information: To update your personal contact information on your membership account complete the form below.

Update Payment Information: To update your billing information on your membership account complete the form below. These changes will apply to both the processing of your membership dues and on-account purchases if any. A minimum of five days’ notice prior to your monthly billing date (1st of the month) is required.

Un-Freeze/Freeze a Membership: $10 freeze fee per month locks your rate. Pro-rated dues charged to account when unfreezing. Pro-rated dues charged to account when unfreezing. All freeze requests must be made 5 days prior to the LAST DAY OF THE MONTH.

Cancel a Membership: 5-day notice required. Please submit  change form5 DAYS  BEFORE THE 1ST OF THE MONTH you wish to cancel. 

Membership Related Questions: Contact Carrie Roccos

Contact

614 888-8393
6513 Kingsmill Court
Columbus, OH 43229

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Hours

Monday-Friday 11 AM- 3 PM, Walk-in
Monday-Friday 3:30 - 10 PM, Reservation
Saturday & Sunday 9 -6 PM, Reservation