Frequently Asked Questions

Walk-ins welcome. 

Supervision guidelines do apply, see question below regarding kids climbing in facility. 

We do recommend booking a High Five for the ultimate experience. Book Now

ORIENTATION
Everyone must complete an orientation before being able to climb. To save time when you arrive we recommend you complet your waiver prior to arriving. Waiver 

TOP ROPE EXPECTATIONS
Everyone MUST have a Belay Card visible on their harness whenever they are belaying. Ask a team member about doing a Top Rope check when you arrive.
Top Rope Belay Check Requirements:

• Correctly tie in with a figure-8 follow-through knot.
• Correctly load and use their prefered belay device.

LEAD CLIMBING EXPECTATIONS

Everyone MUST have a Belay Card visible on their harness whenever they are lead climbing or lead belaying. Ask a staff member about doing a Lead Climb/Belay check when you arrive or call in advance.
Lead Climbing and Belay Requirements:

• Bring your own rope and belay device
  – The rope must be at least 30 meters long
  
• During the lead check, participants will be required to climb a 5.9, take a fall, and demonstrate proper lead climbing and belaying techniques

EVERYONE entering our facility is required to sign a waiver and complete a brief orientation. Children under the age of 18 must have a parent or legal guardian sign a waiver for them and watch the orientation video. Supervision guidelines apply to all youth climbers. 

Under 18 years old
A parent or legal guardian must sign a waiver and watch the orientation video.

Under 14 years old
Not permitted to belay (hold the rope)

Must follow these supervision guidelines:

4 years and under can climb within arm’s length of their supervising adult. Each adult can only supervise two children this young at a time.

5-7 years old can climb under direct supervision (can see and hear them at all times) of an adult. Each adult can only supervise two children this young at a time.

8-14 years old can climb under direct supervision (can see and hear them at all times) of an adult. Each adult can only supervise three children this young at a time.

Alternately, we offer youth classes check, them out here.

To belay or lead climb at our facility, you must first pass a proficiency test with one of our team members. Our team is available most days and times to conduct a proficiency test, no appointment required.  

Kids 14 and over may belay after completing this waiver and passing a proficiency test with our staff. 

We have bouldering which is climbing on shorter walls with no rope and lots of padding; top rope walls where a rope has been fixed at the top of the wall and a climber requires the support of a belayer; and we have lead climbing which is where experienced climbers clip the rope into the wall as they climb up. 

Nope! While it’s always awesome to get a free ride, we are passionate about community…so we want you to meet new belay partners irl. We have partner finder nights. We have a belay partner board. We will make belay partner calls over the PA system. We WILL help you find a climbing partner.

We’re so glad you asked! Climbing is dangerous, so you must always be aware of your surroundings while in the facility. Keep space between climbers, don’t walk between an active belayer (person holding rope) and their partner, and don’t hold ropes if you have not passed a proficiency to use them. When bouldering, stay off the mats until you’re ready to climb, down climb a few holds when possible to avoid jumping from height, and if you fall hug your arms to your chest, land on your feet, and roll onto your back to disperse the force. See our orientation video for more information!